How XL Marketing Masterfully Enhances Your Lead Generation through Direct and Digital Marketing Strategies
In today's intensely competitive business environment, generating high-quality leads is pivotal to any successful marketing strategy. XL...
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Nov 15, 2022
Contact centre agents: the unsung heros
Contact centre agents were among the unsung heroes of the COVID-19 pandemic, keeping the bridges between businesses and the public strong...
Jun 28, 2022
Zoom launches a new framework for hybrid working
Today marks the release of Zoom One, a new framework that aims to connect the enterprise with a central communication hub. The hub...
May 24, 2022
Choosing the Right CCaaS Vendor in 2022
Following the pandemic, companies have discovered just how valuable the right cloud environment can be. Cloud solutions offer exceptional...
Nov 16, 2021
Most agents believe AI will support their roles.
94% of contact centre agents say artificial intelligence will support them in their roles – Cirrus research reveals positive frontline...
Oct 5, 2021
Google unveils contact centre offering at Enterprise Connect
Google is rolling out Chrome Enterprise Recommended Contact Centre stacks, built in partnerships with 8×8, Cisco, Edify, Fiv9, Genesys,...
Aug 31, 2021
How can jitter frustrate your customers?
These days, most telecommunications traffic is routed through a packet-switching network, and it is frequently routed over the public...
Lead Generation, Telemarketing, Outsourcing Experts in North West of England
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