Apr 19

How XL Marketing Masterfully Enhances Your Lead Generation through Direct and Digital Marketing Strategies

In today's intensely competitive business environment, generating high-quality leads is pivotal to any successful marketing strategy. XL...

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Nov 15, 2022

Contact centre agents: the unsung heros

Contact centre agents were among the unsung heroes of the COVID-19 pandemic, keeping the bridges between businesses and the public strong...

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Jun 28, 2022

Zoom launches a new framework for hybrid working

Today marks the release of Zoom One, a new framework that aims to connect the enterprise with a central communication hub. The hub...

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May 24, 2022

Choosing the Right CCaaS Vendor in 2022

Following the pandemic, companies have discovered just how valuable the right cloud environment can be. Cloud solutions offer exceptional...

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Nov 16, 2021

Most agents believe AI will support their roles.

94% of contact centre agents say artificial intelligence will support them in their roles – Cirrus research reveals positive frontline...

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Oct 5, 2021

Google unveils contact centre offering at Enterprise Connect

Google is rolling out Chrome Enterprise Recommended Contact Centre stacks, built in partnerships with 8×8, Cisco, Edify, Fiv9, Genesys,...

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Aug 31, 2021

How can jitter frustrate your customers?

These days, most telecommunications traffic is routed through a packet-switching network, and it is frequently routed over the public...

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Lead Generation, Telemarketing, Outsourcing Experts in North West of England